REALLY WEIRD PROBLEMS
DAVE TO WORK THIS PAGE

(not documented anywhere else)

DOS / Novell	Windows 3.1/ 98/NT	Cmos	Boards	Peripherals	Networking
	RUN CMDs winipcfg sysedit	[Battery]	[Video] [No Video]	Barcode
[boot]	[Wont Start]	[Beep Codes]	[SCSI]	[CD Drive]
[command.com]		[Bios]	[Modem]	[Floppy]
[Can Not]	[Iomega Zip]	[CMOS]	[Mother]	[Hard Drive]
[fdisk]	[locks up]			[mouse]
[Novell]	[Win 3.1]		[Sound]	[Printers]
[setver]	Win NT			[USB]
PROGRAMS	WINIDOWS98		NIC Boards	[ZIP drive]	[Internet]
	[Win 98]		General		[Front Page]
			Addtron
			DLink
[Peachtree]	[Annoyance]		Kingston		[valueweb]
			Intel Epro
	[Startup]		LinkSys
	[Start Errors]		Net Gear
	[Safe Mode Only]		Pure Data

BARCODE WONT WORK:

• Check if it is pluged in to BARCODE Board or I/O Board
• If extention cables CHECK INTER CONECTITION
• Check Jumper SET TO Interupt 5 [I5]
• Check I/O Address, Default SET TO 220
• Check AUTOEXEC.BAT = Line SCANKEY I5 P220 BO Y2
• = Interupt 5 / Port#220 Beep On PC Type 2=PC/AT
• Check IRQ Conflict with other devices

1. PdaOdi IRQ2 /9
2. Mouse IRQ3 / COM2
3. Cash Drawer IRQ 4 / COM1
4. BarCode IRQ5 / LPT2
5. Test a working LIGHT PEN
6. Test a workingMOUSE JERKY, SLOW RESPONSE:
7. Cordless Mouse - Place Reciever on same side as mouse
8. Cordless Mouse - Check batteries.

• Pull battery and check voltage, if below 3.15 replace.

BIOS BATTERY (CMOS) GOES DEAD:

• Make sure there is not a second external battery connected, disconnect.

BIOS BEEP CODES:

• Look in Enterprise Design & Troubleshooting Manual:
• Look under A for AMI & Award
• Go to Word Bios Survial Guide, Trouble Shooting

BOOT RECORD NOT FOUND, INSERT DISK IN DRIVE A:

• Check CMOS is first Boot Device set to IDE, SCSI, Floppy ?

CANNOT FIND COMMAND.COM:

• Add SHELL TO CONFIG.SYS >>> SHELL=C:\DOS\COMMAND.COM C:\DOS\ /P
• Also check the UBSSLAVE.BAT >>> SET COMSPEC=C:\DOS\COMMAND.COM C:\DOS\ /P
• REINSTALL DOS or EXPAND COMMAND.COM - MSDOS.SYS AND I0.SYS from the DOS disk (WARNING USE CORRECT VERISION OF DOS)

• Check SYSTEM.INI ;-out [Enh386] drivers=mmsystem.dll or winmm16.dll Note: mmsystem is for the SOUND CARD add back when everything is working correctly RUN FIRST AID - MULTIMEDIA

• Check loading of LSL, (PDAODI or SMCODI), IPXODI, NET6, if these all load, then?
• Did something change the LASTDRIVE = E to some other Drive Letter?

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CD DRIVERS WILL NOT LOAD:

• In Bios check:

1. Secondary Master installed on CDRom in BIOS.
2. Secondary Master set to Auto (CD Rom should show when booting.
3. On board IDE set to both or Secondary if options are Primary, 2nd or 3BC.
4. Cables pluged into IDE2, Stripe at # 1 pin
5. CD at end of cable
6. Power cable to CD
7. Are the jumpers set right MASTER or SLAVE?

CMOS LOADING:

• NEWER SYSTEMS
• 1st Availibale IRQ - Change to what you want Video Board to take
• 2nd Availible IRQ - Change to what you want ........??
• Assign IRQ to PCI Video Board = Yes:

• Can not set certain parameters ?
• Can not set Hard Drive / CD Rom, etc.
• Check voltage on battery, should be 3.11volts to 3.40volts.

CMOS WON'T LOAD, LOCKS UP (DEL WON'T WORK):

• Try rapid pressing or Hold down Delete Key
• Check motherboard manual, is there a discharge CMOS jumper, with power off short then power up.
• Check voltage on battery.
• Make sure GROUND SCREW(s) on MOTHER BOARD IS TIGHT.
• If can't find battery is there a Dallas Chip with a clock on it?

COMPUTER LOCKS UP at Verifiying DMI Pool:

• Probally a problem with the hard drive lossing the Fat or allocations tables.

1. Start Computer with a Boot Disk that loads the network card.
2. Run either Dos or Windows Norton Disk Doctor / Nuts & Bolts
3. Repair the Hard Drive

COMPUTER LOCKS UP, LOSES NETWORK:

• On GM-Media, installed new motherboard and after 5-10 minutes the screen would go blank like it had a screen saver running, shake the mouse or hit a key would bring it back however when leaving windows or starting a program the message would state NETWORK NOT AVAILIBLE, checked the following:

1. WINDOWS DESKTOP = Screen Saver (NONE)
2. VIDEO CARD DESKTOP = Screen Saver (NONE)
3. BIOS POWER MANAGEMENT = ENABLED This was the problem disabled it and it was solved.

COMPUTER NOT RUNING RIGHT, LOCKS UP, WON'T GO BACK TO DOS, ETC:

• Run PCTOOLS System Consultant
• Run First Aid
• Run Memmaker
• Run Norton Disk Tools
• Check Autoexec.Bat & Config.Sys
• Check Win.Ini & System.Ini
• Check CMOS Setings
• IS FAN ON CPU RUNNING
• Run SCANDISK

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COMMAND ISSUED AT DOS PROMPT, CPU REBOOTS:

• Check IRQ's

• Check for more than one command.com TYPE DIR /S COMMAND.COM to see all command.com's on the C:\ drive.
• Load the 6.2 DOS Stepup Disk and Expand COMMAND.COM_, IOCOM.SY_ & MSDOS.SY_.
• Check to see if the windows directory has the same latest / same date HIMEN.SYS & EMM386.SYS.
• Check CONFIG.SYS line, should read SHELL=C:\COMMAND.COM C:\ /P, REM TEMPORARLY.

• Check CMOS is it set for OPTIMAL
• Check CMOS BATTERY, REPLACE IF VOLTAGE LOW
• RUN MEMMAKER
• Does SMARTDRV LOAD
• Does Autoexec.bat have a SETTEMP=C:\WINDOWS\TEMP
• Is there a C:\WINDOWS\TEMP Directory
• Is it running at TURBO SPEED
• Run SCANDISK

DEVICE CONFLICT - WINDOWS AND DOS USING COM1:

• x:

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DRIVE A ERROR or DRIVE x NOT READY:

• Check Power cable.
• Check Drive cables / #1 pin alinement.
• Go to CMOS check floppy drives enabled.
• Is it a 720K Drive

• Check you BIOS:

1. Does it support drives over 528mb?
2. If yes set PRIMARY DRIVE TO MASTER OR ENABLE.
3. If no USE ON TRACK SOFTWARE.
4. If your using an IDE controller make sure you only ENABLE THE LBA, do not enable 32 bit transfer or the IDE block mode.
5. Do you have a Promise or EIDE Board if so run the EIDE software.
6. If your using an EIDE controller make sure you only ENABLE THE LBA, the 32 BIT TRANSFER and the IDE BLOCK MODE.

FRONT PAGE, File Directory Slashes // \\

• // Forward Slashes on web i.e. http://superstarvideo.com/Adult/
• \\ Backward Slashes on local or network computers i.e. J:\ssvw1\Adult\

FRONT PAGE,

• _vti_pvt must be in each web and sub-web
• -vti_pvt must have structure.cnf, access.cnf, linkinfo.cnf,

FRONT PAGE,

• x

FRONT PAGE,

• x

FRONT PAGE,

• x

FRONT PAGE,

• x

• GO TO SITE LIVE
  1. Open FrontPage
  2. Go File Open
  3. Type In http://superstarvideo.com
  4. When Directory comes up select file you want i.e. Index.htm
  5. ..i.e. To reapply themes go to ... format ... themes etc.

• VALUEWEB

1. Try going to Control Panel remove Front Page Server Extentions then reinstall Front Page Extentions.
2. The fix is: call ValueWeb have them change the files XXXX also they should reset Front Page Server Extentions.
   

HARD DRIVES UDMA:

• UDMA 2 = 33 mb per second
• UDMA 4 = 66 mb per second

MESSAGES:

PRESS ANY KEY TO REBOOT:

1. Run Fdisk is the C: partition set to active. Is there a C partition.

1. Format the Hard Drive Partition.

• Look at DEVICE=C:\EMM386.EXE NOEMS X=A000-F7FF REMOVES ALL UPPER MEMORY AREA, REM X= TO NEXT LINE

MISSING OPERATING SYSTEM:

• DISK NOT PARTITIONED
• DISK NOT FORMATED
• COMPARE WHICH HARD DRIVE vs. WHICH HD SETTING
• CHECK HARD DRIVE SETTINGS in CMOS
• DO FIND HARD DRIVES in CMOS
• CHANGE BIOS (boot up A: C:) in CMOS
• ALSO (Slow boot up, from Drive A:)

• DISABLE SERIAL PORT - In CMOS disable Serial Port COM2

MODEM - GENERAL:

• SET Modem to COM2 IRQ 3 02F8 (Mouse is ussally COM1)
• If other Serial Devices need SET to COM3 IRQ4 03E8

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MOUSE DOES NOT WORK:

• Check if it is pluged in to BARCODE Board or I/O Board COM1
• In DOS go to C:\MOUSE or use Mouse Install Disk TYPE (Drv):\COMCHECK.EXE
• Check VERSION of Mouse Software 6.30 6.43 6.6 (sometimes the older version works better
• ReInstall Mouse Disk from Windows, RUN A:\INSTALL.EXE
• Check IRQ Conflict

1. PdaOdi IRQ2 /9
2. Mouse IRQ3 / COM2
3. Cash Drawer IRQ 4 / COM1
4. BarCode IRQ5 / LPT2
5. In CMOS Set Com1 to 3F8h.

1. Hit DEL see if it works in the CMOS
2. Check any settings in CMOS / PNP?
3. cd\MOUSE .... type COMCHECK does it find a COM Port and a Mouse
4. Type MOUSE ? ENTER ... DOES IT FIND A MOUSE?
5. Type MOUSE NOINI ENTER ... DID IT REMOVE MOUSE DRIVER?
6. Change lines in C:MOUSE\MOUSEDRV.INI

• [GLOBAL]
• ForcedConnection=Off
• SearchOrder=PS, Serial, Bus, Inport to Serial ... only
• PortSearchOrder=COM1, COM2, COM3, COM4 to COM1 ... only
• [TECHNICAL]
• ForcePS2EquipmentFlag=Off
• Timing=Hardware (not Software)

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MOUSE JERKY, SLOW RESPONSE:

• Cordless Mouse - Place Reciever on same side as mouse
• Cordless Mouse - Check batteries. TRY NEW BATTERY EVEN IF BATT TESTS GOOD
• Check if Video driver correct for Video Board.

MOTHERBOARD (INSTALLING NEW ) in EXISTING COMPUTER w/ HARDDRIVE (Check List):

• If changing HardDrive BACK UP ALL FILES
• Copy everything to a Hard Drive
• DriveCopy if new drive is bigger

MOTHERBOARD/BIOS BEEP CODES:

• Look in Enterprise Design & Troubleshooting Manual:
• Look under A for AMI & Award

NETWORK NEIGHBORHOOD - CAN FIND SERVER:

• Will find other Workstations but no server?
• Also do FIND COMPUTER *, still no server?
• Do find SSV_2, if there map a drive
• Go to Control Panel, Networking, Identification check

1. COMPUTER NAME
2. WORKGROUP
3. are the names correct?
4. Add Protacol NetBEUI

NETWARE SERVER - ADAPTEC:

• x:

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NETWARE SERVER - ADAPTEC:

• x:

NETWARE SERVER - PRINTSERVER SETUP:

• ASSUMING YOU HAVE SET UP THE PSERVER IN PCONSOLE;
• and you have LOADED PSERVER (if the server has a Printer Matrix, it is loaded)
• IF PRINT QUEUE INFO does not have CURRENTLY ATTACHED SERVERS i.e. . . . . . | UBS_2 | 0127 then:

1. Set up Queues - Queue Operators = SUPER, SUPERVISOR and maybe GROUP, i.e. ACCOUNTING
2. Add Queue Users = CSRGROUP, SUPERVISOR etc.
3. Under Print Server Info: PRINT SERVER CONFG, QUEUES SERVICED BY PRINTER press ENTER, select printer, press ENTER, press INSERT, select QUEUE
4. If you see CURRENTLY ATTACHED SERVERS WITH NUMBERS in Print Queue Info then;
5. Check PRINT SERVER INFO, PRINTER STATUS, ACTIVE PRINTERS.
6. Check all menu items in both SERVER and QUEUE INFO MENUS
7. If you DO NOT see CURRENTLY ATTACHED SERVERS WITH NUMBERS in Print Queue Info then;
8. Go to PRINT SERVER check active printers, is it active?
9. While in PRINT SERVER, PRINT SERVER CONFIGURATION, QUEUES SERVICED does it show the SSV2 Sever and XXXXQUEUE and PRIORITY 1 ?
10. Go to the Server UNLOAD PSERVER then LOAD PSERVER SSV_2.
12. IF YOUR GETING BANNERS FROM OTHER CPU'S, Check:

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NETWARE CLIENT LOGIN PROBLEMS:

• CHECK NETWORK CABLE & CARD:

1. Is cable connector look ok (twist).
2. Add jumper cable to another computer thats working>
3. Change Network board.
4. Check autoexec.bat
6. Check NETWORK CARD DIRECTORY.
7. LASTDRIVE=XX:
8. IN CONFIG.INI
9. WINDOWS 3.1 USING IPX.COM:
10. LASTDRIVE=F
11. WINDDOWS 3.1 USING VLM:
12. LASTDRIVE=X or Y
13. WINDOWS USING NETGEAR, LINKSYS, DLINK & NETX.COM:
14. LASTDRIVE=E
15. WINDOWS USING NETGEAR, LINKSYS, DLINK & VLM.EXE:
16. LASTDRIVE=Z
17. WINDOWS for WORKGROUPS:
18. LASTDRIVE=F

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NETWARE SERVER WON'T LOAD VLM:

• If all other network modules load except VLM:
• Check Net.Cfg is FRAME TYPE CORRECT 802.2

NETWORK, CLIENT NOT LOADING WITH WINDOWS:

• Go to CONTROL PANEL / PRINTERS / CONNECT
• Network is grayed out.
• Go to CPS System Consultant Network is Grayed out.
• Is this a 3COM 10/100 Board?
• BOOT UP WITH F5
• REMOVE ALL REFERENCE TO NETWORK IN SYSTEM.INI, WIN.INI
• If yes you must load 3Com Windows Autolink
• Get 3Com Disk, type A: then INSTALL, then SELECT WINDOW 3.1 AUTOLINK

NETWORK, CAN NOT SEE SPECIFIC COMPUTER:

• Go to the Compter in question

1. Open CONTROL PANEL
2. Open NETWORKING
3. Check SERVICES, is there a File & Resources Sharing Icon?
4. Open the File & Resources Sharing Icon, are both Sharing boxes checked?
5. Close then open NETWORK ADAPTORS, click on properties, is there IP Addresses listed, are they correct.

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NETWORK - LAN CARDS GENERAL PROBLEMS:

• CHECK LIST:

1. Go to Control Panel, System, Device Manager, Check:
2. Is NIC card installed, is it flaged Red or Yellow?
3. Control Panel, System, , Check:
4. XXXcard TCP/IP IP Address, enter address. (Make sure to have different address for each system on network)
5. NIC cards have different versions of drivers is this and old board which needs old drivers? ... Or does it need an updated driver for Win 98 Win 2000?
6. Go to CMOS check for conflicts, change manual, auto, etc.
7. Some time by swapping PCI slots the problem will be solved.
8. Remove all board except video and NIC.
9. Try different boards version old / new, brand etc..

NETWARE - LAN CARDS on SERVER:

• PUREDATA:

1. Configure card with CFGI516 Disk DO NOT USE 508 CARD ON SERVER
2. Use Default
3. Check CMOS on Gateway 2000, Plug & Play, ISA Shared Memrory, Select 16KB Change from C0000h to D0000h
4. FROM DOS MD C:\PUREDATA, copy PDA31X.LAN from A: to new directory
5. TYPE SERVER
6. LOAD A:\PDA31X.LAN
7. LOAD INSTALL open AUTOEXEC.NCF
8. Create LOAD C:\PUREDATA\PDA31X port=2E0 mem=D0000 int=2 frame=NOVELL_RX-NET
9. Create line BIND IPX to PDA31X.LAN net=001
10. REBOOT, go to MONITOR, LAN INFORMATION check LAN Drivers are loaded

• INTEL ETHERPRO 10:

1. Configure card with INTEL LAN Adaptor Configuration Disk
2. Use SOFTSET2
3. FROM DOS MD C:\INTEL, copy EPRO.LAN from A: to new directory
4. TYPE SERVER
5. LOAD A:\EPRO.LAN
6. LOAD INSTALL open AUTOEXEC.NCF
7. Create LOAD C:\INTEL port=300 int=10 frame=ETHERNET_802.2
8. Create line BIND IPX to EPRO.LAN net=002
9. REBOOT, go to MONITOR, LAN INFORMATION check LAN Drivers are loaded.

• 3COM 3C905TX 10/100:

1. Configure card with 3COM Adaptor Configuration Disk

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NETWARE - LAN CARDS on WORKSTATIONS:

• PUREDATA:

1. Configure card with CFGI516 Disk
2. MD C:\PUREDATA
3. Copy IPXODI, LSL, NET6, and PDAODI to C:\PUREDATA
4. LASTDRIVE=E
5. Update EMM386.EXE from 9/30/93 to 11/03/94 6.22 DOS, (THIS IS A MUST DO)

• INTEL ETHERPRO 10:

1. Configure card with INTEL LAN Adaptor Configuration Disk
2. Use SOFTSET2
3. Use Automatic Setup
4. Setup will create ADDRESS, and select IRQ #
5. Setup will create C:\NETWORK
6. and copy Lan Files to C:\NETWORK\ Copy IPXODI, LSL, NETX, and EPROODI to
7. Setup will add STARTPRO to AUTOEXEC.BAT
8. Update EMM386.EXE from 9/30/93 to 11/03/94 6.22 DOS, (THIS IS A MUST DO)

• 3COM 3C905TX 10/100:

1. Determine all of your IRQ's
2. On CMOS with PnP DEL to CMOS set each IRQ for each PCI SLOTS 1-3 (4) used.
3. Install Lan Board in PCI slot 2 PERFERED (VGA CARD IN SLOT1).

• a. ASSIGN IRQ to PCI VGA CARD = Y
• b. PCI SLOT1 IRQ PRIORITY = nn
• c. PCI SLOT1 IRQ PRIORITY = nn
• Configure card with 3COM Adaptor Configuration Disk
• A:
• CD\MSUPDATE, Type EMM386UP.BAT (this updates EMM386.EXE from 9/30/93 to 11/03/94 THIS IS A MUST DO.
• Type INSTALL
• Select AUTO INSTALL (its automatic from here)
• View CONFIGURATION AND TEST
• Is the IRQ right?
• Check NET.CFG
• a. add PREFERRED SERVER = WCV_2
• b. SHOW DOTS=ON
• c. FRAME TYPE should be 802.2
• Run TESTS, does is pass?
• Run configure Novell Drivers
• When it won't load Windows GO TO WINDOWS WON'T LOAD NETWARE DRIVERS.

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NETWORK, PUREDATA CARD PROBLEMS:

• ERROR MESSAGE: FATAL No ARCNET CARD found or NET.CFG error.

1. Check CFIG516 settings
2. Is the IRQ set to IRQ2?
3. Is the PDAODI.COM file dated 4/23/93?
4. Remove all board except the Video Board.
5. Go to CMOS, set ot DEFAULTS
6. Update EMM386.EXE from 9/30/93 to 11/03/94 6.22 DOS, (THIS IS A MUST DO)
7. LASTDRIVE=E
8. Puredata Card Locks up UBS Workstations
9. Switch to Netgear or PCI ethernert card.

NETWORK, NETGEAR CARD PROBLEMS:

• ERROR: CAN NOT FIND FILES:

1. SET LOCATION TO A:\
2. Or C:\WINDOWS\OPTIONS\CAB
3. IS CARD IN LAST PCI SLOT NEXT TO ISA SLOT? CHANGE SLOTS.
4. ASD Device will never start Code 11 go to Windows Help Type ASD, Start Device
5. Try different version of board C, D, E
6. Remove Sound Card load NIC first and then reinstall Sound Board.
   

   NOVELL NETGEAR WORKSTATION with WINDOWS 3.1:

• ERROR: HANGS UP LOADING NGRPCI.COM

1. Update EMM386.EXE from 9/30/93 to 11/03/94 6.22 DOS, (THIS IS A MUST DO)
2. Get IPXODI, NETX, VLM.EXE, LSL.com from F:\DISTR_UTILS\NETCARDS\NOVELL CLIENT DRIVERS
3. LASTDRIVE=F
   

• Use Lastest Disk Ver 4.01
• Copy Netware.exe to C:\NETGEAR
• EXPAND Netware.exe
• Get the Novell Client Disks WSDOS_1, WSDRV_1, WSDRV_2 &WSWIN_1
• Insert the Novell Disk WSDOS_1, type INSTALL
• Follow Directions
• At Step 4 ---- enter C:\NETGEAR\ODI.DOS
• Select NETGEAR FA-310-TX DRIVER
• Using Novell Workstation Install (Client Drivers for Windows) continue install

NOVELL DLINK WORKSTATION with WINDOWS 3.1:

• X

• X

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NETWORK, LINKSYS CARD PROBLEMS:

• ERROR

1. Check
2. Update EMM386.EXE from 9/30/93 to 11/03/94 6.22 DOS, (THIS IS A MUST DO)
3. LASTDRIVE=Z

NETWORK, ADDTRON CARD PROBLEMS:

• ERROR

1. Run Addtron Setup Program
2. Update EMM386.EXE from 9/30/93 to 11/03/94 6.22 DOS, (THIS IS A MUST DO)
3. LASTDRIVE=?

NOT RUNNING ON DOS 3.0 - 5.0 (UBS):

• Run SETVER to see if UBS.EXE 5.00 is in Setver
• Run SETVER to see if NETX.COM 5.00 is in Setver
• Network Cable not connected
• Address conflict with Network Board
• WARNING DO NOT SETVER DOS TO ANYTHING

• Go to Device Manger:

1. In Device Manager Network card listed?
2. Does it have a red or yellow mark? Reload Drivers
3. Check Properties? Any Conflicts?
4. What are the Resources?

• Go to Networking:
• Do you have a network card TP/ICP?
• Has the IP address been inputed? IF YOU GET CAN'T FIND NETWORK DRIVES YOUR PROBALLY NEED TO SPECIFY THE IP ADDRESS.

• Go to START:

1. Programs, Accessories, System Info
2. Check for conflicts?

Can you communicate with another computer that acts as a diagnostic server?

If you cannot use the Net Diagnostics tool to communicate with a computer that acts as a diagnostic server, your network connectivity problem is most likely a hardware-related issue.

Note

• To communicate with another computer that is acting as a diagnostic server, complete both of the procedures below.

Verify that your computer has the NetBEUI or the IPX/SPX-compatible protocol installed, and if needed, install at least one of them.

Click Start, point to Settings, click Control Panel, and then double-click Network.

If at least one of the two protocols listed above is installed, continue to step 2. Otherwise, click Add, click Protocol, and then click Add.

Click Microsoft, click either NetBEUI or IPX/SPX-compatible Protocol, click OK, and then click OK.

Restart your computer.

Press and hold down the CTRL key as the computer starts, and then choose Command Prompt Only from the Startup menu.

At the command prompt, type net diag, and then press ENTER.

Windows 98 responds with a list of the detected protocols. Press the key for the protocol you want to use for testing.

Windows 98 searches for a diagnostic server on the network. If it does not find a diagnostic server, it gives you the option to enable the computer to act as a diagnostic server.

To communicate with the computer that is acting as a diagnostic server

Type net diag at the command prompt, and then press ENTER.

Windows 98 responds with a list of the detected protocols. Press the key for the protocol you chose in step 4 above.

Windows 98 searches for a diagnostic server on the network. If it finds one, it communicates with the diagnostic server and validates that data can be sent and received correctly.

After the test, the Net Diagnostics tool ends and returns you to the command prompt.

Did Net Diag receive a response from the diagnostic server

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Can you connect directly to another computer on your network?

To determine if you can connect directly to another computer on your network, map a network drive to a shared resource on your network.

To map a network drive

Right-click Network Neighborhood, and then click Map Network Drive.

In the Path box, type the path to a shared network resource, and then click OK.

Double-click My Computer.

Does the mapped network drive appear in My Computer

Is the network resource you are trying to connect to shared properly?

On the computer that you are attempting to connect to, create a test shared folder. To determine if a network resource is shared properly, contact your network administrator.

Is the computer you are trying to connect to sharing the network resource properly?

NEW FOLDER:

• Problem: Can not change ICON (no button)

1. Go to explorer add NEW FOLDER
2. Highlite Folder the FILE --- SEND TO DESKTOP

PCANYWHERE:

• HOST ALLOWS ANY COMPUTER IN WITHOUT PASS WORK:

1. CHECK

PCI SLOT SELECTION / BUS MASTERING:

• IF CARD NEEDS TO BE ABLE TO DO BUSMASTERING:

1. Do not Select Slot next to ISA slot (ussally this is a shared slot which is not bus mastering)

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PING

• To ping another computer:

1. Programs MS Dos

PRINTER ACTING WEIRD:

• Runs very slow:

1. Did you add a card or change any IRQ's
2. Did you add a sound card?
3. Verify all IRQ's especially 7=LPT1 and 5=LPT2

PRINTER SERVER (LINKSYS):

• Printers won't work:

1. Check Print Server Admin
2. See Document in Enterprize Design Binder.
3. Printer Server Setup:
4. Install Software from Windows 95 & NT Setup Disk
5. Install Software from Utility Disk
6. Start ... Linksys PrintServer Driver ... TCPIP Setup

• Linksys PrintServer Driver:

1. Enter Print Server Name SCCxxxxx or IP address.
2. Enter IP 133.222.224.100
3. Enter Subnet 255.255.224.0
4. Set to Device
5. Linksys Printer Admin:
6. Check InitDevice:
7. Conected Protocal .... Mark all three.
8. Check Configuration
9. System Configuration
10. Device Name .... SCC xxxxxx
11. IPX/SPX ... Enable
12. TCPIP .... Enable
13. Save to Device
14. TCPIP Configuration
15. DHCP ... Disable
16. Enter IP 133.222.224.100
17. Enter Subnet 255.255.224.0
18. Save to Device
19. ADD PRINTER:
20. First add local printers:
21. My Computer ... Next
22. LPT 1, 2, or 3 .... Etc.
23. Then go to Properties for each printer
24. Select PORTS
25. Add Port ... Select PrintServer ... New Port
26. Device Name ... Enter Print Server Name SCCxxxxx or IP address.
27. Once it finds Device Name ... Select Device Port ... Parallel 1, 2, or 3 .... Etc.
28. Type in Port Name .... HP-3 Printer
29. Press OK
30. Make sure the Printer on the Print Server Port is selected ...
31. Check Sharing ... Share Name... HP-III - EpsonStyXL or Canon4550
32. Close and then reopen Printers ... Properties ... Print Test Page

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POWER (NO POWER on ATX System):

• Must connect Supend plug to jack to enable power switch.

• Printer has power, is on, cable is connected at both end, into LPT1?
• Is Printer on a switch box? Is it in the right position, all cables connected?
• Type CAPTURE SH and RPRINTER -S to see if both are loaded
• Type COPY PTEST or COPY C:\AUTOEXEC.BAT LPT1 (did it print?)
• Type PCONSOLE check Queue Status (are there Print Jobs in queue)
• Check printer status is it show WAITING FOR JOB?
• Look at Print Server (is it set for REMOTE PARALLEL IRQ7? Or PARALLEL 7?)
• Get DB25 Tester, 3 red LED's should be on when idle, all red and green flash when printing.
• At bootup hit F8 look at boot up screen (does it show parallel port 378F?)
• In BIOS is LPT1 or Parallel Ports set to address or AUTO?, set to AUTO.
• Replace printer cable, Replace internal printer cable.

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PRINTER CAN NOT CONNECT TO WINDOWS NETWORK:

• Go to CONTROL PANEL / PRINTERS / CONNECT
• Network is grayed out.
• Go to System Consultant Network is Grayed out.
• Is this a 3COM 10/100 Board?
• BOOT UP WITH F5
• REMOVE ALL REFERENCE TO NETWORK IN SYSTEM.INI, WIN.INI
• If yes you must load 3Com Windows Autolink
• Get 3Com Disk, type A: then INSTALL, then SELECT WINDOW 3.1 AUTOLINK

PROMISE BOARD (EIDE) DOES NOT SEE LARGE DRIVE:

PROGRAMS:

PEACHTREE:

• To configure a new printer go to g:\PCA\config.bat double click and set up printer
• Type CO press enter, select P for printer
• Also when installing printer in windows be sure to enable DOS Printing and LPT1

RUN COMMANDS (WINDOWS):

• START RUN ENTER TEXT

1. Sysedit: To edit bat and ini files
2. Winipcfg: to check your computer IP address

SCANNER WON'T LOAD:

• Error Message: "PROBLEM LOADING HELPER DRIVER"

1. Check that both CONFIG.SYS has:
2. SJIIX.EXE

• When a drive dosn't load with the SCSI initiation press "CNTL A" go to SCSI Configuration set SEND/START to Yes.

1. Check Dip Switch Settings

• Won't Boot up or Won't Go to "Control A"

1. Check
2. Check Cntr "A" Utility Settings
3. Check Termination of Devices
4. Terminate SCSI board if only Internal Devices or Exteranal Devices.
5. Terminate last device on Internal or External if you have both.
6. Check if this board 1510, 1542, 2842, or 2942 is using the wrong 4DOS - 7DOS?

• Won't Boot up or Won't Go to "Control A"

1. Device manger, is the device marked yellow?
2. If yes open to see problem, is problem a code 10?
3. If yes, open System Devices/PCI Bus/IRQ Steering Tab ... Disable IRQ Steering Support, click OK and restart system.

• To ADD a program TYPE SETVER C:\DOS NET6.COM 5.00
• Or on Win-98 Machines SETVER C:\WINDOWS UBS.EXE 5.08
• To REMOVE a program TYPE SETVER C:\DOS NET6.COM /D
• WARNING: NEVER try to change the version of COMMAND.COM in SETVER
• type SETVER | MORE to see the if the follow programs are included:

1. UBS.EXE 5.00
2. NET6.COM 5.00
3. XMSNET6.COM 5.00
4. XTRIEVE.EXE 5.00
5. If just changed Mother Board change the Periphials Plug & Play PCI/ISA IRQ's or fiddle with the 1st Available IRQ's.

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SOUND, NO SOUND:

• Run Control Panel, Sound Icon

1. Are the sounds enabled
2. Are the sounds Grayed Out
3. Also in Control Panel, Drivers Icon check the settings of the sound drivers
4. Could there be an IRQ / DMA or ADDRESS CONFLICT (what changed since it was last working)
5. Run Sound Diagnostics from DOS, then From Windows
6. Run Sound board Diagnostics in DOS
7. Run First Aid Multimedia
8. Run WinProbe Hardware Sound
9. Check AUTOEXEC.BAT and CONFIG.SYS for the correct statements, IRQ's DMA & Addresses
10. Check SYSTEM.INI [Boot] Drivers=mmsystem.dll (nothing else should be on this line)

UDMA, HARD DRIVES:

• UDMA 2 = 33 mb per second
• UDMA 4 = 66 mb per second

VIDEO BOARD PROBLEMS, NO VIDEO:

• Check cables?
• Does monitor have power?
• Is board seated properly?
• Did you change anything?
• Are the Motherboard Power Cables securely fastened?
• If Hard drive is plugged in wrong it might cause no video, check to see if pins are bent and lining up properly.
• Is it possible that the Power Supply was switched to 230 Volts vs. 115V?
• Has the Motherboard been sitting or Computer in Storage remove CMOS battery, check voltage, replace if under 3.0+ volts, also discharge CMOS.
• If the CD Rom or Zip Cable stripe is reversed no video and computer will not start.
• Try another video board.

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VIDEO, NO VIDEO, COMPUTER WILL NOT BOOT UP:

• If you know video board is good, then:
• Re Check CPU Setting (if wrong no video)
• Remove IDE Cables (if you get video IDE cable probley reversed)
• Remove CPU and Memory
  1. If Beeps, Memory or CPU Problem
  2. If NO Beeps, Mother Board problem. (see Bios Beep Codes)

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VIDEO BOARD PROBLEMS:

• NEW BOARD:
• Go to Windows Setup SET TO VGA
• See if old board driver installation has an UNINSTALL
• Look in System.Ini and Win.Ini, Check for old drivers and Video Board Sections
• Install new Drivers from DOS A:

• Error Message: Divide by Zero CHECK CONFIG IS BUFFERS=20 NOT BUFFERS=10
• Was this ever a NT Drive?? You need to get into windows and DELETE BOOT.INI, NTDET.COM & NTLDR.COM

• Windows will not load, Setup out of memory: Open System.Ini & Open Win.Ini, check for garbage, check for correct drivers.Copy older *.INI's

WARNING: RUN SETUP from the Windows Directory CHANGE VIDEO to VGA

• DO a CLEAN BOOT
• RUN SETUP ON THE A:\ DRIVE

• RENAME System.Ini and Win.INI in Windows directory
• COPY Original System.Ini and Win.INI to Windows directory
• GOTO WINDOWS WON'T RUN

• Open PROGRAM.INI look for problems in GROUP TEXT

• IN SYSTEM.INI
• WINDDOWS 3.1 USING IPX.COM:

1. Check System.ini [Boot] NETWORK.DRV=NETWARE.DRV not VNETWARE.386
2. WINDDOWS 3.1 USING VLM:
3. Check System.ini [Boot] NETWORK.DRV= VNETWARE.386 not NETWARE.DRV
4. i.e. message VNETWARE.386 stops windows from loading.
5. Also Check System.Ini [386Enh] NETWORK= CHANGE AS FOLLOWS:

• network=*vnetbios,vipx.386
• ;network=*vnetbios,vnetware.386,vipx.386 (SEMICOLN OUT)
• WINDOWS for WORKGROUPS:

1. System.ini [Boot]
2. NETWORK.DRV=WFWNET.DRV not VNETWARE.386

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WINDOWS WON'T RUN:

• RUN SETUP FROM THE WINDOWS DIRECTORY

1. Check the VGA Setting SET to VGA
2. Open WIN.INI check or ;-out RUN and LOAD
3. Open SYSTEM.INI check [386Enh] 32BitDiskAccess=ON change to OFF
4. ;-out PermSwapDOSDrive=C
5. ;-out PermSwapSizeK=30000

or PRINTER STATUS ON SERVER PRINTER MONTIOR SCREEN TOGGLES

WHEN PRINTING [WAITING FOR JOB / OFFLINE]:

• In Print Manager Check Network Connections.
• IN SYSTEM.INI
• WINDDOWS 3.1 USING IPX.COM:

1. Check System.ini [Boot] NETWORK.DRV=NETWARE.DRV not VNETWARE.386
2. WINDDOWS 3.1 USING VLM:
3. Check System.ini [Boot] NETWORK.DRV= VNETWARE.386 not NETWARE.DRV
4. WINDOWS for WORKGROUPS:
5. System.ini [Boot]
6. NETWORK.DRV=WFWNET.DRV not VNETWARE.386

• On GM-MEDIA it was a requirement to DISABLE a Serial Port in order for the modem to work Disable Serial Port COM2 in the BIOS.
• Check BIOS (especially newer systems) for Video Set IRQ and 1st & 2nd Available IRQ's etc.

• When you change any hardware you must run NT Service Pack to re install.

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WINDOWS - 95 PROBLEMS:

While working a program you get ILLEGAL OPERATION

WINDOWS - 98 PROBLEMS:

WINDOWS WON'T GO BEYOND THE START UP WIN SCREEN:

Using startup disk to:

1. Edit config.sys, autoexec.bat
2. Edit c:\windows\win.ini system.ini [386Enh] device=ISAPNP.386 (disables isa enumerator)

Hit F8 as dos starts.

If F8 does not work:

Hold down the control key when booting

Press F5 or type win/d:m

WIN/d:= use when trouble shooting (can use with m, f, x,

WIN/m= boots in safe mode
WIN/f = turns off 32 bit disk access
WIN/x=

WHEN IN WINDOWS:

Go to windows troubleshooting:

WINDOWS - 98 WINDOWS98 RUNS SLOW:

Symptoms:

1. Keyboard slow interaction
2. Mouse moves but no action when clik mouse.
3. All activities slow to run or no action.

• Load in SAFEMODE F8 3

WINDOWS - 98 WILL ONLY START IN SAFE MODE Always starts in safe mode:
CHECK LIST:

1. Go to Device Manager, look at error devices remove or fix.
2. Go to Device Manager, remove all duplicate devices.
3. Remove all boards except video, reboot (does it boot now, add network board, modem, misc boards 1 at a time)
4. Network board may need to be in different slot change slots

SOLUTION:

1. Write down each FILE NAME
2. Go to START
3. Select RUN
4. Type SFC (System File Checker)
5. TYPE IN file name
6. Insert Win98 Disk (E:\win98) (hold left shift key down)
7. Do not Restart until all files done
8. REPEAT for each filename
9. Restart (any new errors?)

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WINDOWS 98 COMMON ANNOYANCES:

Can I make a link to Windows 98 Annoyances?

Of course! If you want a graphic, use the official Windows 98 Annoyances link graphic (or this really small one), and make sure to link to the correct address: http://www.annoyances.org/win98/. Please be aware that it is against the law to plagiarize any of the content at this site, so if you want to make any of the material here available to your readers, please just provide a link. Thanks for your cooperation!

All of my desktop icons just became corrupted - what do I do?

Restart your computer in MS-DOS mode (or just Exit Windows).

Delete the file ShellIconCache in your Windows 98 directory, and restart (note that it's hidden, so you'll have to show hidden files to find it).

Why can't I start Windows 98 when I boot from a floppy?

When you use Windows 98 to make a startup or "boot" diskette, it isn't complete. Copy the file MSDOS.SYS from the root directory of your hard disk onto the floppy, and reboot. This file tells DOS where your Windows 98 directory is located.

How do I stop Internet Explorer from loading a "home page" when it starts?

Right-click on the shortcut for Internet Explorer, and select Properties.

Click on the Shortcut tab, and include a space followed by -nohome after IEXPLORER.EXE in the Target field.

My Taskbar has disappeared - how do I get it back?

Move the mouse to the bottom of the screen until the mouse cursor looks like you're about to resize something.

Stretch the Taskbar up, so that it is visible.

Note: this is the most commonly asked question by new users of Windows 98.

To do this with the keyboard, type Ctrl-ESC, Alt-Space, S, and then use the Up Arrow to resize the taskbar.

Restart Windows without Restarting your Computer

Choosing Shut Down from the Start Menu gives you several choices, including restarting your computer. However, to restart Windows without restarting your computer, saving time and aggravation, follow this step:

One time:

Hold down the Shift key while pressing OK in the Shut Down box.

To make an icon on your desktop:

Using a text editor (such as Notepad), type the following by itself:

@EXIT

Save the file somewhere on your hard disk - call it whatever you like, as long as it has the extension .bat.

Make a shortcut to the batch file, and place it on your desktop (or wherever you want).

Right-click on the shortcut, select Properties, click the Program tab, and make sure the Close on Exit option is turned on.

Then, click Advanced, and make sure MS-DOS mode is selected, and Warn before entering MS-DOS mode is turned off.

Click Ok twice, and double-click on the icon to use it.

This functionality is also available in the Windows interface enhancement, Route 1 Pro.

See Refresh the Desktop without Restarting Windows for an alternative to

How do I display the date in the Tray (next to the clock)?

Download and install TrayDate (21 kb). Note that you can also hold your mouse cursor over the clock for more than a second, and the date will appear temporarily.

Get Rid of the Logon Screen

Whether or not you're on a local area network, odds are you don't really need the little logon (login) screen asking for your username and password that comes up when starting Windows 98. To remove this prompt, follow the following directions:

If you don't have multiple users configured:

Open Control Panel, and double-click on the Network icon.

From the list entitled Primary Network Logon:, choose Windows Logon, and press OK.

Note: If this doesn't work, make sure you didn't initially configure a password for yourself. If you did, Windows 98 will always require it. Double-click on the Passwords icon in Control Panel to choose nothing (leave it blank) for your password.

If you do have multiple users configured:

Run the Registry Editor (REGEDIT.EXE).

Open HKEY_LOCAL_MACHINE\ Network\ Logon.

Double-click on the Process Logon Script value, and change the data from 00 00 00 00 to 00 00 00 01

If nothing else works:

Install Tweak UI, and double-click the Tweak UI icon in Control Panel.

Choose the Network tab, and check the Log on automatically at system startup option.

Type your username (shown after Log Off in your Start Menu) and your password (leave it blank if you don't have one), and click Ok when you're done.

Restart Windows without Restarting your Computer

Choosing Shut Down from the Start Menu gives you several choices, including restarting your computer. However, to restart Windows without restarting your computer, saving time and aggravation, follow this step:

One time:

Hold down the Shift key while pressing OK in the Shut Down box.

To make an icon on your desktop:

Using a text editor (such as Notepad), type the following by itself:

@EXIT

Save the file somewhere on your hard disk - call it whatever you like, as long as it has the extension .bat.

Make a shortcut to the batch file, and place it on your desktop (or wherever you want).

Right-click on the shortcut, select Properties, click the Program tab, and make sure the Close on Exit option is turned on.

Then, click Advanced, and make sure MS-DOS mode is selected, and Warn before entering MS-DOS mode is turned off.

Click Ok twice, and double-click on the icon to use it.

This functionality is also available in the Windows interface enhancement, Route 1 Pro.

See Refresh the Desktop without Restarting Windows for an alternative to restarting Windows.

More free memory in DOS windows

Add LocalLoadHigh=1 to the [386Enh] section of SYSTEM.INI. - Warning: this may cause unpredictable results if you are not using the EMM386 memory manager.

What to do about error messages during Windows startup

You may have seen a strange message when Windows 98 is loading. This can be caused by many different things, but here are the usual culprits:

A file can't be found: A driver or progam is configured to load when Windows 98 starts, but the file is either corrupt or missing. Usually this means that you need to reinstall the driver or application, or remove the reference (if the respective device or application has been removed).

A driver won't load: This could either be that the driver is corrupted, or the device which the driver controls isn't functioning properly. This could also be due to a Hardware Conflict.

The following are places that files or drivers can be specified to load when Windows 98 starts. Often simply removing the reference to the file solves the problem - at the very least, locating the driver will help determine the culprit.

Look in your Startup folder (usually found in your Start Menu folder) for outdated or unwanted shortcuts.

Older programs might still install themselves in your WIN.INI file (on the same line that starts with "LOAD="). Use Notepad to edit this file.

Search your Registry for the filename; try looking in HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Windows\ CurrentVersion\ Run for a place to start.

Some older drivers are loaded in your SYSTEM.INI file (use Notepad to edit this file).

Programs notorious for putting things in these places include backup utilities that automatically load their useless scheduler programs, and the software that comes with older versions of Micrsoft mice and keyboards.

Getting Network Neighborhood to recognize newly attached computers

Ever connected a computer to your network, and cursed at Windows because it doesn't show up in Network Neighborhood like it's supposed to? While this is a common problem, there are solutions. (Note - the following assumes that networking has already been set up and is functioning properly.)

Check the cables and make sure all the lights (if any) on your hub and network cards are lit. A lit light means that the cables are properly hooked up.

Open Network Neighborhood (on any computer), and press the F5 key repeatedly to refresh the display. More than 5 or 6 times is unnecessary.

Try closimg Explorer and re-opening it. Do this on the computer that was just connected, and on a computer you know is working.

Select Toolbars from Explorer's View menu, and if Address Bar is not checked, select it. In the address bar toolbar, type two backslashes followed by the name of the computer that won't show up (or if you're on that computer, the name of any other computer). Example: \\server or \\bigboy.

As a last resort, restart the computer that won't show up on the network. If that doesn't work, there's something wrong with your network setup.

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WINDOWS FREEZES IN DOS WHILE LOADING DMI POOL
or STATES "NON SYSTEM DISK OR DISK ERROR:

Do the following:

• Go to CMOS:
  Floppy 3 Mode Support - Disabled
  AntiVirus Protection - Disabled
  C Only - Enabled
  PCI/VCA Palette Snoop - Disabled
  Spread Spectrum Modulated - Disabled
  PCI IRQ Activated by Level
• Is there a virus checker enabled ... Go to CMOS and disable.
• Remove memory chips and re insert.

• Remove all boards except video.
• Edit Autoexec.bat & Config.sys (remove anything not needed)
• Change CMOS Battery
• Force F8 boot Safe Mode
• Check Device manager
• Run Fix IT
• Run Norton
  

WINDOWS FREEZES ON THE START UP WIN SCREEN:

To start your computer in Safe mode

Restart the computer.

Press and hold down the CTRL key as the computer starts.

On the Startup menu, choose Safe mode.

WINDOWS WON'T GO BEYOND THE START UP WIN SCREEN:

Using startup disk to:

1. Edit config.sys, autoexec.bat
2. Edit c:\windows\win.ini system.ini [386Enh] device=ISAPNP.386 (disables isa enumerator)

BOOT IN SAFE MODE:

Hit F8 as dos starts.

If F8 does not work:

Hold down the control key when booting

Press F5 or type win/d:m

WIN/d:= use when trouble shooting (can use with m, f, x,

WIN/m= boots in safe mode
WIN/f = turns off 32 bit disk access
WIN/x=

Also go to bio and set PNP Yes

WHEN IN WINDOWS:

Go to windows troubleshooting:

1. Go to Device Manager, remove any problem or duplicate devices
2. Go to windows startup and shut down troubleshooter.
3. Also you can run FixIT in the safe mode.

CHANGE THE VIDEO BOARD:

Try a NEW/DIFFERENT video board?

Has your registry recently been damaged?

To determine whether your registry was recently damaged, restore the registry from the previous day's backup.

To restore the registry from the previous day's backup

Press and hold down the CTRL key as you restart your computer.

On the Startup menu, choose Safe mode command prompt only.

Type scanreg /restore, and then press ENTER.

When you are prompted, select Previous Day's Registry, and then press ENTER.

Note

• If you restore a previous registry, you may need to reinstall any programs that were installed after the registry backup was made.

To determine whether the registry is damaged

Restart your computer in MS-DOS mode.

At the command prompt, type the following line, and then press ENTER to remove the file attributes from the registry backup:

c:\windows\command\attrib -h -s -r c:\system.1st

Type the following line, and then press ENTER to remove the file attributes from the current registry:

c:\windows\command\attrib -h -s -r c:\windows\system.dat

Type the following line, and then press ENTER to rename the current registry:

ren c:\windows\system.dat *.dax

Type the following line, and then press ENTER to copy the backup file to the current registry:

copy c:\system.1st c:\windows\system.dat

Restart your computer.

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Note

• The System.1st file is a backup of the registry created during the initial installation of Windows 98. Therefore, the Running Windows 98 for the first time banner appears and Windows 98 appears to be finalizing its settings.

If replacing the System.dat file with the System.1st file did not solve the problem, restore the original registry.

To restore the original registry

Restart the computer in MS-DOS mode.

Type the following commands, and then press ENTER after each line:

c:\windows\command\attrib -s -h -r c:\windows\system.dat
copy c:\windows\system.dax c:\windows\system.dat

Restart the computer.

Did this action solve the problem

Can your display adapter handle video mode switching at the logo screen?

To determine whether your display adapter is causing the problem, disable the logo screen.

To disable the logo screen

Restart your computer.

Press and hold down the CTRL key as the computer starts.

On the Startup menu, select Safe mode command prompt only.

At the command prompt, type the following line, and then press ENTER to remove the file attributes from the Msdos.sys file:

c:\windows\command\attrib -h -s -r drive:\msdos.sys

where drive is the bootable hard disk.

Use any text editor (for example, the MS-DOS Editor) to edit the Msdos.sys file.

Add the following line to the [Options] section of this file:

Logo=0

Save the Msdos.sys file and quit the editor.

Restart your computer.

If disabling the logo screen solves the problem, contact the manufacturer of your display adapter for additional information. You may be able to reconfigure the display adapter so that the problem does not occur when the logo screen is displayed.

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Subject: re: Win freezes on initial splash screen

In response to: Win freezes on initial splash screen (Andy Bodger: Fri, 11 Jun, 1999 - 14:33)

Same chip/board I have......I can tell you how to get

rid of the logo screens and that might at least help

you figure out what is locking the system on boot up.

I do it for that reason.....if something happens on

bootup then I know what/where it froze. You have

to open/edit the msdos.sys on your root directory (c:\)

It will have the +h attirbute (hidden file) so change that

in explorer or dos (attrib -h -r -s msdos.sys) and edit it. Look

for the following section:

[Options]

BootMulti=0

BootGUI=1

DoubleBuffer=1

AutoScan=1

WinVer=4.10.1998

Logo=0

add the above "Logo=o" line and save. Change the

attribute back to hidden and reboot. Then watch

your bootup and see if you can spot where it's happening.

If that doesn't help...hit F8 when it's booting up (when

it says "starting windows 98...." and do the step through

boot up where you can watch as it loads each thing individually.

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WINDOWS HANG UPON SHUT DOWN:

When I choose "Shut Down" from the Start Menu, my computer hangs at the "Please Wait" screen

Most likely, one or more of your is not allowing itself to be unloaded.

Now, supposedly, Microsoft has changed Windows 98 so that drivers are no longer unloaded when you shut down (which was always unnecessary). While this helps matters, this shut-down hang still happens.

Try hitting Enter when it hangs to "wake it up."

Try holding Shift while clicking Ok in the "Shut Down" dialog in Windows 98 - this might allow you to shut down faster, and bypass whatever is causing your system to hang.

This can also happen if the sound file for Shutdown becomes corrupted. Double-click on the Sounds icon in Control Panel and remove or change the sound event for Shutdown

Is your display adapter or driver compatible with Windows 98 and working correctly?

To determine whether your display adapter driver is compatible with Windows 98 and working correctly

Click Start, and then click Run.

In the Open box, type msconfig, and then click OK.

Click Advanced, and then click to select the VGA 640 x 480 x 16 check box.

Click OK.

When you are prompted to restart the computer, click OK.

If your computer starts or shuts down correctly now, your display adapter may not be configured correctly or it may be damaged. To make sure that your display adapter is configured and installed correctly, consult its documentation.

Is your sound driver causing the problem?

To determine whether your sound drivers are causing the problem, disable the sound drivers.

To disable your sound drivers

Right-click My Computer, and then click Properties.

On the Device Manager tab, double-click Sound, video, and game controllers.

Click the first device in the list, and then click Properties.

Click to select the Disable in this hardware profile check box, and then click OK.

Repeat step 4 for each device listed under Sound, video and game controllers.

Click Close, and then restart your computer.

After your computer restarts, try to shut down your computer

Is your network adapter driver causing the problem?

To determine whether your network adapter driver is causing the problem, disable the network adapter.

To disable your network adapter

Right-click My Computer, and then click Properties.

On the Device Manager tab, double-click Network Adapters.

Click the first device in the list, and then click Properties.

Click to select the Disable in this hardware profile check box, and then click OK.

Repeat steps 3-4 for each device listed under Network Adapters.

Click Close, and then restart your computer.

After your computer restarts, try to shut down your computer

Is there a conflict in the Config.sys or Autoexec.bat file?

To determine whether there is a conflict in the Config.sys or Autoexec.bat file

Click Start, and then click Run.

In the Open box, type msconfig, and then click OK.

Click Selective Startup, and then click the Process Config.sys file and Process Autoexec.bat file check boxes to clear them.

Click OK.

When you are prompted to restart the computer, click OK.

If your computer does not start or shut down correctly, determine which line in the Config.sys or Autoexec.bat file is causing the problem.

To determine which line is causing the problem

Restart the computer. As the computer starts, press and hold down the CTRL key.

Select Safe Mode from the Startup menu. (It may take the computer longer than usual to start.)

Click Start, and then click Run.

In the Open box, type msconfig, and then click OK.

Click Selective Startup.

Click to clear the check boxes on the Config.sys and Autoexec.bat tabs for lines that do not include Windows icons.

Starting with the Config.sys file, click one check box to select it.

Click OK.

When you are prompted to restart the computer, click OK.

If the computer starts or shuts down correctly now, enable another line, following steps 6-8. Continue to enable lines, first in the Config.sys file and then in the Autoexec.bat file until the problem reoccurs.

Once you have determined which line is causing the problem, contact the manufacturer of that program for more assistance.

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Does a program in the Startup folder conflict with the startup process?

To determine whether a program in the Startup folder conflicts with the startup process

Click Start, and then click Run.

In the Open box, type msconfig, and then click OK.

Click Selective Startup.

Click to clear the Load startup group items check box.

Click OK.

When you are prompted to restart the computer, click OK.

If your computer starts or shuts down correctly, the problem may be caused by programs loading from the Startup folder.

To isolate the problem program

Click Start, and then click Run.

In the Open box, type msconfig, and then click OK.

Click Selective Startup.

Click to select the Load startup group items check box.

On the Startup tab, click to clear all the check boxes except one (any one).

Click OK.

When you are prompted to restart the computer, click OK.

If your computer restarts correctly, repeat steps 4-6, selecting check boxes on the Startup tab one at a time. When your computer does not restart correctly, the program you last enabled is causing the problem.

Contact the program's manufacturer for more assistance

Is there a Winstart.bat file that loads your older Windows-based programs?

To disable the Winstart.bat file

Click Start, and then click Run.

In the Open box, type msconfig, and then click OK.

Click Selective Startup.

Click to clear the Process Winstart.bat file check box. (If this box is unavailable, there is no Winstart.bat file on your computer.)

Click OK, and when prompted to restart your computer, click OK.

If this action solves the problem, the Winstart.bat file is loading a file that is causing the problem. Examine the Winstart.bat file more closely to determine the specific program that is causing the problem.

To determine the specific program that is causing the problem

Enable the Winstart.bat file by repeating the previous procedure. In step 4, click to select the Process Winstart.bat file check box.

Use any text editor (such as Notepad) to open the Winstart.bat file.

Disable one line in the file by typing rem at the beginning of the line.

Save the file, close the text editor, and restart your computer.

If the problem persists, repeat steps 2-4 until the problem no longer occurs. When the problem no longer occurs, the last line you disabled is associated with the program that is causing the problem. Contact the program's manufacturer for information about using the program with Windows 98.

Have you located the problem

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Is the problem listed in the Bootlog.txt file?

To pinpoint the problem in the Bootlog.txt file

Use any text editor, such as Notepad, to examine the Bootlog.txt file for "Terminate=" entries. These entries are located at the end of the file and may provide clues to the cause of the problem.

For each "Terminate=" entry, find a matching "EndTerminate=" entry.

• If the last line in the Bootlog.txt file is "EndTerminate=KERNEL," Windows 98 shut down successfully.
• If the last line in the Bootlog.txt file is one of the following entries, check the listed possible cause:

Is there an internal system problem?

To determine whether there is an internal system problem

Click Start, and then click Run.

In the Open box, type msconfig, and then click OK.

Click Advanced.

Click to select the following check boxes in Advanced Troubleshooting Settings, and then click OK:

• Disable System ROM Breakpoint
• Disable Virtual HD IRQ
• EMM Exclude A000-FFFF

If the computer restarts correctly, repeat steps 1-5, but in step 4, click to clear one of the check boxes. Continue repeating these steps, clearing an additional check box each time, until your computer does not restart correctly.

Once your computer does not restart correctly, repeat steps 1-5 again. In step 4, click to clear all the check boxes except the last check box that you cleared in step 6. Click to select this check box.

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WILL NOT START, SYSTEM:

• Does the computer have power?
• Is the Power Supply Fan Running?
• Is the CPU Fan running?
• If the CD Rom or Zip Cable stripe is reversed no video and computer will not start.
  

• If Config.Sys has two ASPI managers i.e.
• DEVICE=C:\SCSI\ASPI4DOS.SYS /D /ID=0+4+5+6
• DEVICE=C:\SCSI\ASPIDISK.SYS /ID [REM THIS LINE OUT]
• Verify all Lines are in CONFIG.SYS

1. [zip-drive]
2. DEVICE=C:\IOMEGA\ASPIPPA3.SYS Scan Info Quiet
3. DEVICE=C:\IOMEGA\SCSICFG.EXE /V
4. DEVICE=C:\IOMEGA\SCSIDRVR.SYS
5. Verify all Lines are in AUTOEXEC.BAT
6. :zip-drive
7. @SET SCSI_DDRIVER = C:\IOMEGA
8. @SET SCSI_UTILITY = C:\IOMEGA
9. REMOVE C:\IOMEGA\GUEST.EXE

• ReInstall Zip from Windows Run A: Setup
  

• Check Bios be sure the Secondary drive is on
  MAKE SURE TO SELECT NONE OR NOT INSTALLED.

TROUBLESHOOTING TECHNICS:

• Clean Boot
• F8 Boot, Only necessary files, then if works keep adding files until problem shows up
• Does it not work in Windows
• Does it not work in DOS

UBS FILES WON'T REBUILD:

• Bad spot on drive

1. rename suspect file to invdet.OLD:

• x:

• x: